Google Shuts Down its own AI-Powered Service. Is it going to affect you?

Yet another Google service has been added to the already crowded Google ‘graveyard.’ Google has shut down its own A- Powered Service – Duplex on the Web, according to TechCrunch. “Duplex on the Web is outdated and will be decommissioned in December 2022.” “After this date, any automation features enabled by Duplex on the Web will no longer be supported,” Google stated in a note.

What is Duplex on the Web?

Duplex on the Web, which was designed especially for companies, allowed Google Assistant to do various activities on a website. Google launched Duplex on the Web at its annual developer conference, I/O 2019, in 2019. Duplex on the Web could help with assisted checkouts for online retailers, ordering food from restaurant websites. It even assisted in purchasing movie tickets from movie websites.

Why did Google terminate Duplex on the web?

“As we continue to improve the Duplex experience, we’re reacting to input we’ve heard from users and developers on how to make it even better,” a Google spokesman told TechCrunch in an email. However, it is unclear why the service was terminated.
According to a recent story by The Information, Google is hesitant to invest in creating Google Assistant for devices that aren’t created by Google. According to the article, Google feels that investing in hardware will be more profitable for the corporation.

What is a ‘graveyard,’ according to Google?

Google has shut down many businesses and services over the previous decade or so, giving rise to the nickname “Google graveyard.” For example, Google shut down the Hangouts app this year and incorporated it into the main Google Chat programme. It went through a similar process while integrating the Google Duo app into the Meet app.

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